Terms & conditions

Who is responsible

David Lesage — musician, teacher and inventor. Showroom: 29 rue des Orteaux, 75020 Paris. Email: contact@lesagedavid.fr · Phone: +33 6 10 73 31 52. There is no marketing department behind this site: I decide what gets collected, I read it, and I answer you myself.

My role, and who receives the money

Better said upfront, it avoids misunderstandings: this site presents instruments built by partners — Neotone, Yishama, the microphones, the Gonilélé harps. I act as a demonstrator, and I am not paid directly by those sales.

• These are affiliate partnerships: they do generate a commission, and it is the association Résonances Productions (a French non-profit “association loi 1901”) that receives it, not me personally.
• So that you know exactly who that is, here is its official identification: Résonances Productions, a French non-profit association under the 1901 law, registered with the sub-prefecture of Pamiers and published in the Journal officiel des associations (the French official gazette) on 28 October 2017 — RNA no. W092002501 (national register of associations), SIRET 919 514 075 00010 (French business identification number), APE code 9001Z (performing arts). Registered office: 2 impasse des Bleuets, 09600 Aigues-Vives, France. Correspondence address: 29 rue des Orteaux, 75020 Paris, France. Email: contact@resonancesproductions.org.
• This identification says who receives that money, and nothing more: the publisher of this site is David Lesage, as a natural person — he is the one responsible for this page and for your data, as stated just above and on the Legal notice page.
• It changes nothing in what I tell you about an instrument: I answer as a musician who plays these instruments every day, and I would rather tell you an instrument isn’t right for you than sell it to you.
• No payment is taken on this site, nor by me. Purchases happen elsewhere: on the HelloAsso shop of Résonances Productions, inside the app for its subscription, or directly with the manufacturer for a Muling microphone.

What you give me, form by form

Nothing is collected behind your back: it all comes from what you type yourself. Optional fields stay empty if you leave them alone.

• Booking (showroom visit, seat at a showcase, one-to-one appointment, Neotone discount code request): first name, last name, email, phone if you give it, number of people, target date, up to three time slots you propose, type and format of the session (in person or online), instruments you want to discover, Neotone model you have in mind, country, social media account, how you found me, how long you have been playing, what you would like to achieve, and your message.
• Contact: name, email, subject, message.
• App waiting list: first name, last name, email, whether you already own a handpan and which kind, the role or roles you declare (for yourself, to teach, to build), your goal, your number of students and — if you build handpans — your country, the number of notes you produce, the metals you work with and how you set your prices. Plus your motivation, if you apply as a beta tester.
• Muling microphone order: first name, last name, email, phone, quantity, full delivery address, instructions for the courier, message, and then the proof of payment you upload (image or PDF).
• In every case, a few things are added automatically: the site language, the page your request came from, the date and time you accepted these terms along with their version number, and — if you ticked the second, optional box — the date you agreed to receive my news.

What I do with it

Three things, not one more.

• Answer you. That is what every form exists for: I read and I reply personally.
• Organise what you asked for: confirming a slot, preparing the instruments for your visit, passing an order along. A one-to-one appointment request also creates a proposed lesson in my schedule, inside the app.
• Keep you posted about what’s new — but only if you ticked the second box on the form, the optional one, which is never pre-ticked: a new showcase date, the app opening up, a new instrument. If you leave it unticked, I only write to you about your request, and nothing else. If you tick it, I write rarely, and I target: depending on which door you came in through and what you said you were interested in, you don’t get the same thing as everyone else. You can stop it whenever you want, with no explanation needed.

Photos and videos taken on the premises

I photograph and film what happens here: the showcases, the appointments at the showroom, the instruments going from hand to hand. I publish some of it on this site and on my social media. What matters to me is not your face in particular: it is showing the general atmosphere of the place and of what is shared there, to make others want to come.

• By default, I blur faces. That is what I do today: unless someone has told me they are fine with it, I do not publish them in a recognisable way.
• You can tell me no, and you owe me no explanation: a word on the spot is enough, or an email to contact@lesagedavid.fr. Before as well as after publication — if a photo or a video is already online, I take it down or blur you.
• You can also tell me yes, if you are happy to appear with your face visible: say so on the spot or by email. That is what lets me publish real group pictures rather than blurred-out faces.
• Either way, you can change your mind whenever you want, in one direction or the other.

On what basis

On your consent — and there are two boxes, because there are two different things. You can withdraw either one at any time: it does not undo what has already been done, but it stops everything from then on.

• The “I accept the terms and conditions” box is mandatory: without it I cannot handle your request. The date you accepted is recorded together with the version number of this page — that is what makes it possible to know later exactly which text you had in front of you.
• The “I’d like to hear about upcoming dates and what’s new” box is optional, and it is never pre-ticked. It conditions nothing: your form goes through exactly the same if you leave it empty. Accepting the terms is not agreeing to receive my news — that is why there are two boxes and not one.
• Photos and videos taken on the premises go through no box on this form: the rule is blurring by default, and telling me is enough to object. The “Photos and videos taken on the premises” section describes it.
• For a microphone order, your delivery details are also quite simply necessary for the parcel to be shipped.

The tools your data passes through

I never sell or rent any data, to anyone. Here is the complete list of the services actually involved.

• Supabase — the database where your answers are stored, and the storage space for payment proofs. The project is hosted in Ireland, inside the European Union.
• Vercel — the site’s host. The small server functions that relay the forms run in the United States.
• The contact@lesagedavid.fr mailbox — that is where notifications arrive and where I reply to you. It is hosted by Google.
• Google Fonts and YouTube thumbnails — the site loads its typefaces and the video thumbnails from Google’s servers. None of your answers are passed to them, but your browser’s IP address is.
• YouTube — a video only loads if you click on it, and it goes through youtube-nocookie.com. As long as you don’t click, nothing leaves.
• Muling Musical Instruments Co., Ltd. (China) — only if you order a microphone: the manufacturer ships it, so your order is emailed to it, at a Chinese address. That message contains your name, email, phone, the quantity ordered, your country, your full address, your delivery instructions, the amount and the order reference. A dedicated checkbox asks you explicitly before sending. The fact that the bank transfer goes to a German account changes nothing here: this information does travel to China.
• OVH — the lesagedavid.fr domain name.
• HelloAsso — some products, lessons and workshops are bought on the HelloAsso shop of Résonances Productions. By clicking, you leave this site: HelloAsso’s own policy then applies, and nothing you type over there goes through here.
• Stripe — the site reads the app’s displayed prices there, and nothing else: no personal data is sent to it from this site. The subscription and its payment happen inside the app, on its own site.

What leaves the European Union

Let’s be straight about it: part of the journey happens outside Europe. The database itself stays in Ireland.

• The server functions that relay the forms run in the United States, at Vercel.
• My mailbox is hosted by Google, a US company — so are the emails we exchange.
• Typefaces and video thumbnails are loaded from Google servers.
• For a microphone order only, your order travels to China by email, to the manufacturer: name, email, phone, quantity, country, full address, delivery instructions, amount and reference. It is what makes shipping possible. Don’t confuse this with the payment, which stays in Europe: these are two different routes.

How long I keep all this

Three years after our last exchange. And the clock resets to zero at every new exchange: you write to me, you reply to me, you book, you order, and the three years start again. If nothing happens for three years, your information is deleted. You can of course ask for it to be deleted long before that — see below.

Cookies and analytics

This site sets no cookies. It uses no analytics tool, no advertising pixel, no tracker — which is why there is no banner to accept when you arrive. The only thing your browser remembers locally is the language you chose: it never leaves your device.

Your rights, and how to use them

One move is enough: write to contact@lesagedavid.fr. No form to fill in, no proof to provide unless I have a serious doubt about your identity. I reply personally, within one month at most.

• Access — know exactly what I hold about you; I can send you a copy.
• Rectification — correct anything wrong or out of date.
• Erasure — delete everything.
• Objection — refuse a use, in particular the news emails.
• Portability — get back what you gave me, in a file you can reuse elsewhere.
• Restriction — ask for your information to be set aside while we settle a disagreement.
• Withdrawal of consent — at any time, with no explanation needed.

Stopping my emails

Every news email contains an unsubscribe link: one click and it’s done. Otherwise, a single line to contact@lesagedavid.fr is enough — “stop” does the job perfectly, and you owe me no explanation. It cancels neither an appointment nor an order in progress: the messages needed to follow up your request keep coming.

If you disagree with me

You can lodge a complaint with the CNIL, the French data protection authority: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr. But write to me first if you like: it’s faster, and I’d rather sort things out directly.

Security

The site is served over HTTPS end to end. The database can only be reached with dedicated credentials, and its access rules mean only my administrator account can read the requests. Payment proofs uploaded with an order go into a private storage space, never a public one. No banking details are ever entered on this site: no payment is taken here.

Appointments, showcases and orders

No payment happens on this site. A one-to-one appointment is paid through the link I send you in my reply: payment is what reserves your slot and commits us both. Up to 24 h beforehand we move it with no problem at all; less than 24 h beforehand the payment stays with me, but you don’t lose your appointment — we reschedule it within 3 months. Showcases are free, by reservation, with a limited number of seats. A Muling microphone order is paid by bank transfer, to an account located in Germany, directly to the manufacturer: you make the transfer yourself, and neither this site nor I take that payment. The manufacturer then handles shipping and tracking.

The site’s content

Texts, photographs and videos belong to their respective authors. The details — publisher, hosting, intellectual property, prices and VAT — are on the Legal notice page.

If these terms change

This page carries a version number and a date. When the text changes, the version changes with it, and the new one applies to forms sent afterwards. What you accepted stays recorded with its own number: we will always know which text you had in front of you that day.